Joey is a massage therapist who lives and works within a block of the shop. She comes to the shop as a part of her daily routine. She says, "My day does not feel complete if I don't visit Carolina Coffee and Tea." When she walks in the shop, an iced "sport tea" is automatically poured for her.

Joey has been bringing her daughter to the shop since she was only days old. They both enjoy the patio.

Frank is a community-minded cyclist who visits the shop daily as a break from his bike ride. He says he comes to the shop for the great, friendly service. Frank says, "Carolina Coffee and Tea has the most pleasant, tranquil patio in Greensboro" He says stopping at the shop is a great way to punctuate a bike ride. He always orders two large cups of "whatever is brewing."